Need a hand? Start here.
Whether you run ads solo or with a whole team, send us the details and we’ll point them to the right person.
- Product questions, account help, feedback.Everyday help with usage questions, bug reports, billing checks, and anything not procurement-shaped.Send a message
- Contracts, procurement, agency-scale rollouts.For custom contracts, security review, dedicated onboarding, agency-scale volume, and roadmap discussions.Contact enterprise sales
What do you need help with?
Use this form for product questions, support, feedback, and general help.
- Account, credits, exports, identity verification, or an active workflow question.
- Product feedback, bug reports, partnership notes, and general HawtAds questions.
- For procurement, security review, custom volume, or rollout planning, use the enterprise page instead.
- Average reply time
- Under 1 business day
- Support hours
- 9 AM to 6 PM PT
Tell us what's going on.
Share the problem, the question, or the context and we'll get it to the right person.
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